http://www.EnjoyTravelVietnam.Com is one of the best online travel
websites and belong to ATT Asia Travel co., Ltd whose registered office is
at 95 Ma May str, Hanoi, Vietnam.
These terms and conditions constitute an agreement with ATT Asia Travel . By entering
the site you accept these terms and conditions. The terms and conditions are subject
to change at any time, and it is your responsibility to check these terms and conditions
regularly in case there are any changes. Continuing to use the site after a change
has been made is your acceptance of those changes.
1. Rate
Tour prices are valid till December 2010 and quoted in American dollar per person
2. Included in quoted programs
-
Ground transportation in
air conditioned vehicle;
-
Domestic flight or train ticket;
-
All accommodations as noted in the itinerary based on twin share with daily breakfast;
-
Meals as specified in the itinerary;
-
Fully guided sightseeing as noted in the itinerary (including park and entrance
fees);
-
Bottled water supplied during adventure activities (not applicable for sightseeing
activities and kayaking);
3. Not included in quoted program prices
-
Airport transfer unless
otherwise stated;
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Early and/or late check in at hotels unless otherwise stated;
-
International airfares unless
otherwise stated;
-
Visa fee and visa arrangement fee;
-
Airport departure taxes;
-
Gratuities and tips hotel/restaurant staff, bellboy, local
guides/drivers and Tour Leader;
-
Meals other than specified
in the itinerary;
-
Beverages other than included in pre-tour documentation,
-
Sightseeing not included
in the itinerary;
-
Personal expenses such as laundry, communication charges and optional activities
(which are subject to availability).
4. Deposit
and Cancellation
Deposit
payment can be settled by telegraphic transfer, credit card authorization letter
or through Western Union Global Transfer.Deposits are 30% of the total amount
and this payment is required at the time of booking.
For those who prefer paying by credit card, we do not charge service
fee.
Cancellation charges are as follow and refunds will be
based on these calculations.
-
More than 45 days prior to trip departure: 10%
-
30-45 days before arrival: 15% charge
-
15-29 days before arrival: 40% charge
-
7-14 days before arrival: 60% charge
-
Within 7 days before arrival: 100% charge
5. Final Payment
Final payment is settled upon arrival in cash or by credit card.
These payments are due in our office or at hotels
where clients stay. If reservations are made less than 30 days prior to departure,
payment in full is required at the time of booking. If final payments are not received
on time, ATT Asia Travel may cancel the reservation and invoke the cancellation
fee.
Except as otherwise agreed by
ATT Asia Travel , Client’s
payment shall be executed by cash, credit card or travelers cheques. Master and
Visa cards are accepted. In cases where credit facilities have been agreed with
the Client/Agent, payment shall be executed by swift or telegraphic transfer to
the appropriate ATT Asia
Travel 's bank account. Any bank charges levied by the
sending bank relating to transfers to ATT Asia Travel must be paid by the Client/Agent.
6. Refund of Unused services
No Refunds or exchange can
be made in respect of accommodation, meals, sightseeing tours, transports or any
other services which are included in the tour prices but not utilized by the tour
member.
7. Vouchers
Vouchers will be issued
by ATT Asia Travel after the booked trip is confirmed and payment is completed.
A service voucher will be sent by email/fax or snail mail to Clients.
8. Liability and Insurance
ATT Asia Travel is not
responsible for any loss, injury or damage sustained by passengers incurred due
to delay, accidents, natural disaster, political actions and unrest must be borne
by Clients. Clients are required to have full travel insurance.
Airline schedules and local conditions may affect
accommodation and itineraries. Should this occur, will endeavor to substitute suitable
arrangement of similar value. Participation on any tour implies full agreement to
above conditions by all parties involved.
9. Confirmation
All confirmations are generally confirmed by return fax
or e-mail within 24 working hours. In case immediate confirmation is not possible,
we will inform you of the booking status at the time of reservation.
10. For 15 full-fare travelers
The sixteenth is complimentary.
11. Children discount
-
Under 2 years: Free
of Charge (not applied for airtickets)
-
From 2 to 5 years old: Free of charge if sharing bed with parents (not applied for airtickets)
-
From 5 to 11 years:
75% of adult fare
Tour Information & Conditions (Updated
January 01, 2010 - Please Read Carefully)
Please email us for
full version of standard terms and conditions of the travel contract
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